SHIPPING POLICY

ORDER PROCESSING:

Once you place an order successfully, you will get a confirmation email confirming the order and receipt of payment. The email will also include your order confirmation number.

Please allow 5 to 7 business days to process your order. Expect an email within this timeframe to let you know that your order has been shipped.

SHIPPING & DELIVERY

We deliver our products within the United Arab Emirates only.

All products that requires installation will be shipped, delivered and installed at your premises by us. We will contact you by email or phone to schedule the installation.

All other products that does not require installation will be shipped with leading local shipping and courier companies. When your order is ready for delivery, you will receive an email with real-time tracking information.

Please make sure that the your email address, contact number and delivery address are accurate for an error free shipping and delivery.

FEES FOR SHIPPING, DELIVERY AND INSTALLATION SERVICE

We offer Free Shipping, Delivery and Installation service for any order above AED 100/-.

If your order value is below AED 100/-, the flat shipping fee will be AED 15/-

QUESTIONS

If you have any questions concerning our shipping and delivery policy, please contact us at hello@fibayt.com