You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience the ultimate in comfort and style with the Nimbus Bed. A beautiful bed frame such as this not only creates a peaceful and welcoming atmosphere but adds unmatched sophistication within any area of your household.
Its unique combination of a comfortable softly padded headboard with a modern frame design allows Nimbus Bed to fit into any modern or traditional setting and be a perfect centerpiece in your home.
Dimensions
Small Double Bed: 139cm Width x 235cm Length x 97cm Height --- (Compatible Mattress Size: 120cm Width x 200cm Length)
Queen Bed: 179cm Width x 235cm Length x 97cm Height --- (Compatible Mattress Size: 160cm Width x 200cm Length)
King Bed: 199cm Width x 235cm Length x 97cm Height --- (Compatible Mattress Size: 180cm Width x 200cm Length)
Super King Bed: 219cm Width x 235cm Length x 97cm Height --- (Compatible Mattress Size: 200cm Width x 200cm Length)
Once you place an order successfully, you will get a confirmation email confirming the order and receipt of payment. The email will also include your order confirmation number.
Please allow 5 to 7 business days to process your order. Expect an email within this timeframe to let you know that your order has been shipped.
SHIPPING & DELIVERY
We deliver our products within the United Arab Emirates only.
All products that requires installation will be shipped, delivered and installed at your premises by us. We will contact you by email of phone to schedule the installation.
All other products that does not require installation will be shipped with leading local shipping and courier companies. When your order is ready for delivery, you will receive an email with real-time tracking information.
Please make sure that the email address, contact number and delivery address are accurate for an error free shipping and delivery.
FEES FOR SHIPPING, DELIVERY AND INSTALLATION SERVICE
We offer Free Shipping, Delivery and Installation service for any order above AED 100/-.
If your order value is below AED 100/-, the flat shipping fee will be AED 15/-
RETURN AND REFUND POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below more information on our return policy
RETURNS
All returns must be informed us within fifteen (15) days of delivery. All returned items must be in new and unused condition.
RETURN PROCESS
To return an item, please email our customer service at hello@fibayt.com, with the reason for return, to obtain a Return Merchandise Authorization (RMA) number. Once the RMA number is issued, we will contact you by phone or email with the return instructions and to schedule a pick up, if required.
Return shipping charges will be paid by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3 business days from the receipt of your item to process your return.
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
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